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We're back with a comprehensive explanation of how the new fanclub moods work, as we see they raise many questions and uncertainties. We apologize for the delay in preparing this description – nevertheless, we wanted to verify all reports of potential issues/bugs and confirm various cases flagged on the game forum.
The most important information that should be the starting point for understanding the new moods is as follows: the new fan club satisfaction level is NOT a continuation of the old system. In other words, this season operates on an entirely new system, and you shouldn't refer to the mood level before this update – these are completely different mood calculation systems, and you can't say, for example, that the mood "dropped" compared to the previous season. It has been calculated on new grounds. We believe most of the misunderstandings reported stem from this crucial information.
Next, what is crucial in the new system is the fact that we approach individual mood levels slightly more demanding. To achieve maximum mood, it's not enough to meet fans' expectations – the level of "fans love their club beyond life" is assigned for extraordinary achievements, exceeding expectations to the maximum – you can't achieve it simply by playing according to the club's capabilities. Consequently, the level of "fans believe in their club," which is 4/7, is considered an average level of satisfaction that the fans strive for when the club simply meets seasonal expectations. Any deviations from meeting expectations will affect whether the moods will rise or fall.
Importantly, we've retained the influence of the old system based on the results of recent matches. We deemed it a more realistic solution – so fans will refer to whether the club meets its expectations, but they will also remember the team's recent results – for example, if we're in a good league position as expected, but we lost the last few matches – it will affect their mood. The proportion of this influence is 60 to 40 in favor of the influence of seasonal expectations – however, they are ultimately more important.
To help you understand your fans' behavior, additional information regarding their behavior at the office will soon appear, such as:
Evaluation of the level of meeting last season's expectations: xx
Satisfaction level with the last matches: xx%
Satisfaction level with meeting expectations: xx%
1. Fans will remember last year's successes or failures. For each level above/below the expected goal of the previous season, the club will receive a modifier to the mood limit. So for example – for a club that completely exceeded fans' expectations, a +2 limit will be allocated to moods, meaning that in the new season, even if it is completely unsuccessful, moods will not drop below the level of 2/7. Similarly, if we don't meet expectations – for example, if we're one level below the seasonal goal, moods in the new season will not be able to rise above the level of 6/7.
2. The range of this modifier operates on parameters: +2, +1, -1, -2. Once again, we emphasize that this is about the limit, not a constant bonus – in other words, the modifier limits the scale in which fans' moods can move in the new season; it is not a constant bonus to the mood.
3. Fans' expectations currently only encompass league competitions. International matches or cup matches affect satisfaction with recent matches, not expectations. This is likely an element we'll expand upon in the future, and the club will receive goals for other competitions besides the league (presumably less significant in terms of impact).
4. The impact of meeting expectations depends on the moment of the season: fans will react much more gently to the first matches of the season, and much more strongly to the last ones – which determines the actual position at the end of the season.
5. The greater the disparity between fans' expectations and the current mood level (e.g., in the new season, the team significantly exceeds expectations, and it started with angry fans) – the faster their mood will change.
6. Moods are currently updated after the morning update.
New moods are a system reset
The most important information that should be the starting point for understanding the new moods is as follows: the new fan club satisfaction level is NOT a continuation of the old system. In other words, this season operates on an entirely new system, and you shouldn't refer to the mood level before this update – these are completely different mood calculation systems, and you can't say, for example, that the mood "dropped" compared to the previous season. It has been calculated on new grounds. We believe most of the misunderstandings reported stem from this crucial information.
Maximum moods only for outstanding achievements
Next, what is crucial in the new system is the fact that we approach individual mood levels slightly more demanding. To achieve maximum mood, it's not enough to meet fans' expectations – the level of "fans love their club beyond life" is assigned for extraordinary achievements, exceeding expectations to the maximum – you can't achieve it simply by playing according to the club's capabilities. Consequently, the level of "fans believe in their club," which is 4/7, is considered an average level of satisfaction that the fans strive for when the club simply meets seasonal expectations. Any deviations from meeting expectations will affect whether the moods will rise or fall.
New moods are a component of meeting fans' expectations, but also of the old system
Importantly, we've retained the influence of the old system based on the results of recent matches. We deemed it a more realistic solution – so fans will refer to whether the club meets its expectations, but they will also remember the team's recent results – for example, if we're in a good league position as expected, but we lost the last few matches – it will affect their mood. The proportion of this influence is 60 to 40 in favor of the influence of seasonal expectations – however, they are ultimately more important.
To help you understand your fans' behavior, additional information regarding their behavior at the office will soon appear, such as:
Evaluation of the level of meeting last season's expectations: xx
Satisfaction level with the last matches: xx%
Satisfaction level with meeting expectations: xx%
Additional (important!) rules of the new system
1. Fans will remember last year's successes or failures. For each level above/below the expected goal of the previous season, the club will receive a modifier to the mood limit. So for example – for a club that completely exceeded fans' expectations, a +2 limit will be allocated to moods, meaning that in the new season, even if it is completely unsuccessful, moods will not drop below the level of 2/7. Similarly, if we don't meet expectations – for example, if we're one level below the seasonal goal, moods in the new season will not be able to rise above the level of 6/7.
2. The range of this modifier operates on parameters: +2, +1, -1, -2. Once again, we emphasize that this is about the limit, not a constant bonus – in other words, the modifier limits the scale in which fans' moods can move in the new season; it is not a constant bonus to the mood.
3. Fans' expectations currently only encompass league competitions. International matches or cup matches affect satisfaction with recent matches, not expectations. This is likely an element we'll expand upon in the future, and the club will receive goals for other competitions besides the league (presumably less significant in terms of impact).
4. The impact of meeting expectations depends on the moment of the season: fans will react much more gently to the first matches of the season, and much more strongly to the last ones – which determines the actual position at the end of the season.
5. The greater the disparity between fans' expectations and the current mood level (e.g., in the new season, the team significantly exceeds expectations, and it started with angry fans) – the faster their mood will change.
6. Moods are currently updated after the morning update.
At the end of last season, we promised some adjustments to the fans' mood system.
I can confirm today that they have been made, and also describe in a little more detail how the current satisfaction level of your fan club is determined.
Take a look at the chart and the explanations below it:
• When modifying the algorithm, we wanted it to reflect real supporters’ behaviour as much as possible.
• Therefore, the current mood of the fans is influenced - to varying degrees - by three factors, which you can see in the Office tab.
--- Rating of the current season
--- Rating of the last season
--- Level of satisfaction with recent matches
• As can be seen in the chart:
--- 30% of the influence is the results of the current matches
--- 70% of the impact is due to the fulfilment of expectations - from the previous season and the current season combined
• In a natural and smooth way, the importance of the previous season gives way to the rating of the current season.
• What is supposed to precisely reflect the behaviour of supporters who are slowly forgetting past slip-ups and merits and are beginning to evaluate the ongoing season.
• At the same time, we have dispensed with the fixed bonus or penalty for previous season's achievements which, in some circumstances, prevented the highest or lowest levels of satisfaction even at the end of the season.
• When determining the level of expectations for the following season, the influence of finances has been modified - it is still an important factor but has been better balanced.
We will observe the effect of the change and do not exclude further adjustments.
I can confirm today that they have been made, and also describe in a little more detail how the current satisfaction level of your fan club is determined.
Take a look at the chart and the explanations below it:
• When modifying the algorithm, we wanted it to reflect real supporters’ behaviour as much as possible.
• Therefore, the current mood of the fans is influenced - to varying degrees - by three factors, which you can see in the Office tab.
--- Rating of the current season
--- Rating of the last season
--- Level of satisfaction with recent matches
• As can be seen in the chart:
--- 30% of the influence is the results of the current matches
--- 70% of the impact is due to the fulfilment of expectations - from the previous season and the current season combined
• In a natural and smooth way, the importance of the previous season gives way to the rating of the current season.
• What is supposed to precisely reflect the behaviour of supporters who are slowly forgetting past slip-ups and merits and are beginning to evaluate the ongoing season.
• At the same time, we have dispensed with the fixed bonus or penalty for previous season's achievements which, in some circumstances, prevented the highest or lowest levels of satisfaction even at the end of the season.
• When determining the level of expectations for the following season, the influence of finances has been modified - it is still an important factor but has been better balanced.
We will observe the effect of the change and do not exclude further adjustments.
As previously announced, coaches' retirements will be implemented in the coming weeks.
Although the new functionality will already start at the beginning of the new season, fear not, coaches will not suddenly leave and you will be given at least the whole of next season to find successors.
Details below.
Rules for coaches' retirement:
• The risk of announcing the decision to retire will occur when a coach turns 60.
• At this age (60), the risk of such a decision is very small but it increases with each passing season, and the chance of continuing after 85 or 90 will already be slim.
• The decision to retire will also be influenced by the measure of success achieved.
• If your coach is successful - as measured by meeting season expectations - he will be less likely to leave.
• If, on the other hand, the season is judged a complete failure - the coach may be discouraged from taking on further challenges and more likely to retire.
• Information about retirement, will appear in an announcement in the Pressroom on the first Saturday of the new season - a dedicated notice to any coach who makes this decision.
• In the last week of the season in the Pressroom, there will also be an info confirming the retirement of the coach.
• Coaches who announce their retirement will no longer be put on the transfer list - neither after being fired by the user nor after retirement.
Recruitment changes for coaches:
• No changes will be made to the recruitment form at this time. Nor is such a change planned in the near future.
• However, the age range of new coaches will change - previously it was 33 to 66 years, which will be replaced by 40 to 59 years.
• The age of the new coach will be random within this range and any value equally probable.
Some statistics:
• There are more than 15,000 coaches aged 60+ in active teams
• In the simulation we ran, we came up with the following results:
o Of the coaches aged 60-64, less than 5% have made the decision to retire
o For the ones aged 65-69, it was already about one/third
o For those aged 70+, it was already around 70%
Changes to conditional orders.
Due to numerous reports of an insufficient number of conditional orders - since their implementation, their number has been limited to a maximum of 10 - we have changed the way they are set.
In the new mechanism, in the match settings, in the "commands" tab, only one window for the definition of a conditional order is placed by default, but we have added an "add" button, with which you can manually increase this number up to 30. We hope this will be sufficient for even the most elaborate tactical settings.
Although the new functionality will already start at the beginning of the new season, fear not, coaches will not suddenly leave and you will be given at least the whole of next season to find successors.
Details below.
Rules for coaches' retirement:
• The risk of announcing the decision to retire will occur when a coach turns 60.
• At this age (60), the risk of such a decision is very small but it increases with each passing season, and the chance of continuing after 85 or 90 will already be slim.
• The decision to retire will also be influenced by the measure of success achieved.
• If your coach is successful - as measured by meeting season expectations - he will be less likely to leave.
• If, on the other hand, the season is judged a complete failure - the coach may be discouraged from taking on further challenges and more likely to retire.
• Information about retirement, will appear in an announcement in the Pressroom on the first Saturday of the new season - a dedicated notice to any coach who makes this decision.
• In the last week of the season in the Pressroom, there will also be an info confirming the retirement of the coach.
• Coaches who announce their retirement will no longer be put on the transfer list - neither after being fired by the user nor after retirement.
Recruitment changes for coaches:
• No changes will be made to the recruitment form at this time. Nor is such a change planned in the near future.
• However, the age range of new coaches will change - previously it was 33 to 66 years, which will be replaced by 40 to 59 years.
• The age of the new coach will be random within this range and any value equally probable.
Some statistics:
• There are more than 15,000 coaches aged 60+ in active teams
• In the simulation we ran, we came up with the following results:
o Of the coaches aged 60-64, less than 5% have made the decision to retire
o For the ones aged 65-69, it was already about one/third
o For those aged 70+, it was already around 70%
Changes to conditional orders.
Due to numerous reports of an insufficient number of conditional orders - since their implementation, their number has been limited to a maximum of 10 - we have changed the way they are set.
In the new mechanism, in the match settings, in the "commands" tab, only one window for the definition of a conditional order is placed by default, but we have added an "add" button, with which you can manually increase this number up to 30. We hope this will be sufficient for even the most elaborate tactical settings.